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A.R.S. § 36-3205

Provider Immunity When Following a Health Care Directive in Arizona

Verified April 4, 2026 • 57th Legislature, 1st Regular Session

Arizona law protects health care providers who act in good faith reliance on a health care directive or surrogate's instructions. Providers are immune from criminal and civil liability and professional discipline when following an apparently genuine directive, with specific protections for conscience-based objections and emergency situations.

Title 36, LIVING WILLS AND HEALTH CARE DIRECTIVES

azleg.gov

The Good Faith Standard

Health care providers often face difficult decisions when carrying out a patient's directive or following a surrogate's instructions. Arizona law addresses this directly by providing broad legal protection for providers who act in good faith.

A health care provider who makes good faith health care decisions in reliance on the provisions of an apparently genuine health care directive or the direction of a surrogate is immune from criminal and civil liability and is not subject to professional discipline for that reliance.

A.R.S. § 36-3205(A)

The standard is practical: if the directive appears genuine and the provider acts in good faith, they are protected. Courts can only find an absence of good faith based on clear and convincing evidence of an improper motive. This high bar encourages providers to follow directives without hesitation.

Conscience Objections and Emergency Situations

Arizona law also recognizes that providers may face situations where following a directive conflicts with their personal conscience. In those cases, a provider can decline to comply, but must promptly notify the surrogate and transfer the patient's care to a willing provider.

Emergency situations receive separate treatment. If a surrogate cannot be contacted after reasonable effort, or if an emergency does not allow enough time to locate and consult the surrogate, the provider is not liable for acting without surrogate input.

One important limit: this immunity does not cover negligent treatment unrelated to the directive. A provider who follows the directive faithfully but provides substandard medical care in other respects can still face liability for that separate negligence.

36-3205. Health care providers; immunity from liability; conditions A. A health care provider who makes good faith health care decisions in reliance on the provisions of an apparently genuine health care directive or the direction of a surrogate is immune from criminal and civil liability and is not subject to professional discipline for that reliance. B. Health care provider acts and refusals to act made in reliance on the provisions of a health care directive or directions of a surrogate are presumed to be made in good faith. A court shall base a finding of an absence of good faith on information known to the provider and shall enter its finding only after it has made a determination of bad faith in written findings of fact based on clear and convincing evidence of improper motive. For the purposes of this subsection, "good faith" includes all health care decisions, acts and refusals to act based on a health care provider's reasonable belief of a patient's desires, a patient's best interest or the directives of a patient's surrogate if these decisions, acts or refusals to act are not contrary to the patient's express written directions in a valid health care directive. C. A health care provider is not subject to criminal or civil liability or professional discipline for any of the following: 1. Failing to comply with a decision or a direction that violates the provider's conscience if the provider promptly makes known the provider's unwillingness and promptly transfers the responsibility for the patient's care to another provider who is willing to act in accordance with the agent's direction. 2. Failing to consult a patient with a disability or incapacitated patient's surrogate if the surrogate cannot be contacted after the health care provider has made a reasonable effort to do so or if an emergency situation does not provide the health care provider with sufficient time to locate and consult with the surrogate. 3. Relying on a court order concerning a patient. 4. A guardian's failure to comply with section 14-5303, subsection B relating to the requirement that the petition include a statement that the authority granted to the guardian may include the authority to withhold or withdraw life sustaining treatment, including artificial food and fluid. D. This section does not relieve a health care provider from civil or criminal liability or prevent a provider from being subjected to professional disciplinary action for the provider's negligent treatment of a patient if the negligence is unrelated to the provider's reliance on a health care directive, directions from a surrogate or the recommendations of an institutional ethics committee pursuant to section 36-3231.
View on azleg.gov

This page provides general legal information about Arizona statutes and is not legal advice. For guidance on how this law applies to your situation, speak with a qualified attorney.

Related Questions

Who makes medical decisions if I do not have a power of attorney in Arizona?

Arizona law (A.R.S. 36-3231) creates a priority list: spouse, adult children (majority must agree), parent, domestic partner, sibling, then close friend. If no one is available, your doctor decides after consulting an ethics committee.

Is a living will the same as a DNR in Arizona?

No. A living will covers end-of-life treatment preferences (ventilator, feeding tubes, comfort care). A DNR (called a Pre-Hospital Medical Care Directive in Arizona, printed on orange paper) only tells emergency responders not to perform CPR.

What is the difference between a Healthcare Power of Attorney and a Living Will?

A Healthcare Power of Attorney appoints someone to make medical decisions for you. A Living Will states your preferences for end-of-life treatment. Most estate plans include both documents.

Related Statutes

§ 36-3201Health Care Directive Definitions in Arizona
§ 36-3202How to Revoke a Health Care Directive in Arizona
§ 36-3203Surrogate Authority and Responsibilities for Health Care Decisions in Arizona

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