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A.R.S. § 36-3205

Provider Immunity Under Directives

Verified April 4, 202657th Legislature, 1st Regular Session

Arizona law protects health care providers who act in good faith. This applies when they follow a health care directive or a surrogate's instructions. Providers are immune from criminal and civil liability and professional discipline. Specific protections also cover conscience-based objections and emergency situations.

Title 36, LIVING WILLS AND HEALTH CARE DIRECTIVES

azleg.gov

The Good Faith Standard

Health care providers often face hard choices when carrying out a directive. Arizona law gives broad legal protection to providers who act in good faith.

A health care provider who makes good faith health care decisions in reliance on the provisions of an apparently genuine health care directive or the direction of a surrogate is immune from criminal and civil liability and is not subject to professional discipline for that reliance.

A.R.S. § 36-3205(A)

The standard is practical. If the directive looks genuine and the provider acts in good faith, the law protects them. Courts can only find bad faith with clear and convincing evidence of improper motive.

This high bar encourages providers to follow directives without delay.

Conscience Objections and Emergency Situations

A provider may feel that following a directive conflicts with their conscience. In that case, the provider can decline. However, they must notify the surrogate right away and transfer care to a willing provider.

Emergencies have separate rules. If a surrogate cannot be reached after a reasonable effort, the provider is not liable for acting alone. The same applies when an emergency leaves no time to find the surrogate.

For example, paramedics and emergency responders often must act fast. A patient may carry a prehospital medical care directive about CPR. These directives are sometimes printed on an orange background.

Providers who follow these directives in good faith receive the same immunity. One important limit exists: this immunity does not cover negligent treatment unrelated to the directive.

A provider who follows the directive but delivers substandard care in other ways can still face liability. That separate negligence is not protected.

36-3205. Health care providers; immunity from liability; conditions A. A health care provider who makes good faith health care decisions in reliance on the provisions of an apparently genuine health care directive or the direction of a surrogate is immune from criminal and civil liability and is not subject to professional discipline for that reliance. B. Health care provider acts and refusals to act made in reliance on the provisions of a health care directive or directions of a surrogate are presumed to be made in good faith. A court shall base a finding of an absence of good faith on information known to the provider and shall enter its finding only after it has made a determination of bad faith in written findings of fact based on clear and convincing evidence of improper motive. For the purposes of this subsection, "good faith" includes all health care decisions, acts and refusals to act based on a health care provider's reasonable belief of a patient's desires, a patient's best interest or the directives of a patient's surrogate if these decisions, acts or refusals to act are not contrary to the patient's express written directions in a valid health care directive. C. A health care provider is not subject to criminal or civil liability or professional discipline for any of the following: 1. Failing to comply with a decision or a direction that violates the provider's conscience if the provider promptly makes known the provider's unwillingness and promptly transfers the responsibility for the patient's care to another provider who is willing to act in accordance with the agent's direction. 2. Failing to consult a patient with a disability or incapacitated patient's surrogate if the surrogate cannot be contacted after the health care provider has made a reasonable effort to do so or if an emergency situation does not provide the health care provider with sufficient time to locate and consult with the surrogate. 3. Relying on a court order concerning a patient. 4. A guardian's failure to comply with section 14-5303, subsection B relating to the requirement that the petition include a statement that the authority granted to the guardian may include the authority to withhold or withdraw life sustaining treatment, including artificial food and fluid. D. This section does not relieve a health care provider from civil or criminal liability or prevent a provider from being subjected to professional disciplinary action for the provider's negligent treatment of a patient if the negligence is unrelated to the provider's reliance on a health care directive, directions from a surrogate or the recommendations of an institutional ethics committee pursuant to section 36-3231.

This page provides general legal information about Arizona statutes and is not legal advice. For guidance on how this law applies to your situation, speak with a qualified attorney.

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